Nelson English Centre's Data Protection Policy


Thank you for your interest in our school and we aim to greet you with open arms. Nelson places great importance on the protection of our associates' and customers' personal data and takes all necessary measures to ensure comprehensive data protection.

We would like to inform you in detail in the privacy statement below, which data is collected when visiting the our website or enrolling in our school and how this data is used.

1. Responsible Signatory

The responsible signatory assigned to uphold the General Data Protection Regulations (GDPR) is the Nelson English Centre.

2. Collection, processing and use of data

2.1 General

In principle, you can visit our internet pages or use the online services without having to provide any personal information. Only anonymous access data is stored in this way, e.g. the name of your Internet Service Provider (ISP), the website from which you are visiting us, or the name of the requested file. This data is collected by our website provider, Squarespace, and is evaluated exclusively for the purpose of improving and monitoring online services and traffic. The data is at least temporarily stored by both Squarespace and Nelson English Centre for statistical evaluation. The data collected will not give us detail about your person.

Personal data is individual information about personal or factual circumstances of a particular person. Personal data will only be collected if you provide this in the context of contacting us via our online forms. Personal data includes, but is not limited to your name, address, telephone number and e-mail address. We use the personal data in accordance with the applicable statutory provisions, in particular with the data protection provisions of the General Data Protection Regulations (GDPR).

2.2 Automatically collected usage data

Every time you use this website, so-called usage data are logged in server log files – as usual on the internet. This log file information is automatically transmitted by your Internet browser. These are the following data:

IP address (Internet Protocol address) of the computer from which our website is accessed; Internet address of the website from which our website was accessed (so-called origin or referrer URL); Name of the retrieved files or information; Date and time as well as duration of the time spent; transferred amount of data; Operating system and information about the internet browser of the computer accessing our website; http status code (e.g., “request succeeded” or “requested file not found”).

This does not constitute an analysis of personal data (such as name, address or e-mail address). If personal data is collected, this will only be done with the prior consent of the user of the website. A forwarding of data to third parties will not take place without the express consent of the user. We would like to point out that the transmission of data over the internet (for example, by e-mail) may have security vulnerabilities, as your personal information is transmitted in a non-encrypted method over the internet. We protect our websites and other electronic systems using necessary measures against destruction, access, alteration, loss or dissemination of your data by unauthorised third parties. However, complete protection of the data from access by third parties cannot be guaranteed. It is therefore made clear here that your personal data may be viewed by non-encrypted transmission of third parties. Please choose an encrypted form of transmission whenever possible. We can not assume any liability for the damages caused by such security gaps. We oppose the use of published contact data by third parties for the purpose of advertising.

Logfile information is stored and statistically analysed in an anonymous form in order to continuously improve this website, to adapt to the interests of the users and to find or fix errors faster.

2.3 Online-enrolments

It is possible to register for our programs directly via our website. When registering online, contact details and personal data such as language skills or previous experience are requested. In addition, so-called special personal data are collected for any health impairments (e.g. allergies). In particular, as we are not allowed to process the health-related data without an explicit consent. We collect the consent of the customers and / or, if underage (under 18 years of age), their guardians in the registration documents. By agreeing to this Privacy Statement, you expressly agree that any particular personal information you provide may be processed by Nelson English Centre for the relevant purposes. All data from the application will be transferred to the local database as standard procedure of our registration process. Upon leaving our school, we use the contact details of the participants to the extent permitted by law for returnee network work, for information about Nelson English Centre  or to indicate the possibility of cooperation with Nelson English Centre.

Transfer of personal data
Your interests worthy of protection are taken into account in accordance with legal provisions. A transfer of your data to other third parties does not occur. Exceptions to this are data that require disclosure for the implementation of the program(s) you have selected for partners of Nelson English Centre. These include relevant retailers, language schools, universities / polytechs, host families and partner organizations.

Contact details (name, e-mail address, New Zealand mobile number and booked programs) of registered participants can be provided by Nelson English Centre to other Nelson English Centre-participants who are in New Zealand at the same time. This serves the interest of many participants to form travel groups or to plan joint activities.

2.4 Contact and Amendment forms

You have the option of sending a message to Nelson English Centre via the contact form on the Nelson English Centre. It is mandatory to provide your name, place of residence, nationality and e-mail address.
In addition, there are special Amendment forms on our website for requesting information about or making changes to your program, e.g or holiday form to specify the dates of a holiday in your program.
Nelson English centre uses your data from these forms to process your enquiry and complete any necessary amends to your booking. Any personal data collected in these forms are for the purpose of cross-validation to make sure we amend the correct details.

2.5 Subscriptions to regular information for Retailers

For our retailers, you may receive an update from us if we are changing our prices etc. we do require a valid email address for sending this information and any information from your will be stored and used as per our retailers agreement. 

3. Social Plugins

We are using Social Plugins on our website.

3.1 Facebook-Plugins

Our website uses social plugins (“plugins”) provided by the social network, operated by Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo on our website. For a full list of all social Plugins please see

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook “Like-Button” while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages are not aware of the content of the data transmitted and their use by Facebook. Further information can be found in the privacy policy of Facebook at:

If you do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website.

3.2 Instagram-Plugins

On our website functions of the service Instagram are integrated. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. By using our website while being logged in to Instagram, data may be transmitted to Instagram. We would like to point out that we, as providers of this website, do not obtain knowledge about the contents of those data.

For further information, please check the Privacy Policy of Instagram:

3.3 Twitter-Plugins

On our website functions of the service Twitter are integrated. These functions are offered by Twitter, Inc., One Cumberland Place, Fenian Street, Dublin 2 D02 AX07 Ireland. By using our website while being logged in to Twitter, data may be transmitted to Twitter. We would like to point out that we, as providers of this website, do not obtain knowledge about the contents of those data.

For further information, please check the Privacy Policy of

4. Use of Cookies

Our website uses cookies – as many other websites of companies and organizations do. Cookies are a kind of electronic business card that will help you to use our online services. Cookies help us, for example, to find out which topics you are particularly interested in. For these topics, we can then offer you additional content (for example, personalized offers). When visiting our website, including the associated sub-pages of the website, a cookie in the form of a small text file is stored on your hard drive. This text file contains information about your visit to us.

Cookies are not dangerous. They cannot contain executable code, viruses, or other dangerous programs. Most browsers accept cookies automatically. However, you can also view our websites without cookies. You can prevent the storage of cookies on your hard disk by selecting “Do not accept cookies” in your browser settings. If you do not accept cookies, however, this may result in functional limitations of our services.

5. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.

On behalf of Nelson English Centre, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

Our website uses so-called re-targeting technologies within Google AdWords for websites. This technique makes it possible to target Internet users who are already interested in our programs to partner websites with advertising. The display of advertising material on the pages of our partners is based on a cookie technology and an analysis of the previous usage behavior. This form of advertising is completely anonymous. No personal data will be stored and no user profiles will be merged with your personal data.

For more information about Terms of Use and Privacy, please visit or

If you use different internet browsers (such as Internet Explorer and Mozilla Firefox) on your computer, you should download the add-on for each internet browser with which you use this website.

6. Limitation of liability for internal content

The content of our website has been compiled with meticulous care and to the best of our knowledge. However, we cannot assume any liability for the up-to-dateness, completeness or accuracy of any of the pages. Pursuant to section 7, para. 1 of the TMG (Telemediengesetz – Tele Media Act by German law), we as service providers are liable for our own content on these pages in accordance with general laws. However, pursuant to sections 8 to 10 of the TMG, we as service providers are not under obligation to monitor external information provided or stored on our website. Once we have become aware of a specific infringement of the law, we will immediately remove the content in question. Any liability concerning this matter can only be assumed from the point in time at which the infringement becomes known to us.

7. Limitation of liability for external links / services / content

Our website contains links to the websites of third parties (“external links”). As the content of these websites is not under our control, we cannot assume any liability for such external content. In all cases, the provider of information of the linked websites is liable for the content and accuracy of the information provided. At the point in time when the links were placed, no infringements of the law were recognisable to us. As soon as an infringement of the law becomes known to us, we will immediately remove the link in question.

Some of our websites use third-party content, such as YouTube videos or maps from Google Maps, from other websites. This always presupposes that the providers of these contents (“third party providers”) can use their IP address as users of our pages or the contents of the third party providers. Because without them, the content in question could not be sent to the browser of the respective user. The IP address is therefore required for the presentation of this content. However, we endeavor to use only those content whose respective third-party provider uses the IP address solely for the delivery of the content. Unfortunately, we do not have any influence on this if a third party provider uses the IP address, e.g. stores for statistical purposes. As far as we know, we will inform users about it.

Please note that third-party websites linked via our website may install their own cookies on your computer or collect personal data. Nelson English Centre has no influence on this. Please inform yourself insofar, if necessary, directly from the providers of the linked websites.

8. Copyright

The content and works published on this website are governed by copyright laws. Any duplication, processing, distribution or any form of utilization beyond the scope of copyright law shall require the prior written consent of the author or authors in question.

Downloads and copies of this site are for private, non-commercial use only. As far as the contents on this site were not created by the operator, the copyrights of third parties are considered. In particular contents of third parties are marked as such. If you should still be aware of a copyright infringement, we ask for a notification. Upon notification of violations, we will remove such content immediately.

9. Changes to the privacy policy

Nelson English Centre reserves the right to change this Privacy Policy at any time without notice. Whenever you use our website, please inform yourself about the current data protection policy applicable at the respective time.

10. Contact

At any time you have the right to enquire regarding the information stored about you, it's origin, the recipients and the purpose of the storage. Upon request, we will gladly provide you with information about the stored data free of charge in accordance with the applicable law. In addition, you have the right to correct, block or delete this data.

For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent, please contact:

Nelson English Centre Ltd.
41 Selwyn Place
PO Box 1217
Nelson 7010
New Zealand

11. Data security

Nelson English Centre, in accordance with the state of the art, undertakes all necessary technical and organizational efforts to safeguard your personal data from loss, falsification or knowledge of unauthorized persons.

12. Data protection officer

If you have any questions about how to handle your data, please contact our data protection officer by e-mail at or by other means using the contact details provided (see section 10 of this Privacy Policy).

13. Erasure concept

The user has the right to revoke a given consent with effect for the future at any time.
The deletion of the stored personal data takes place when the user revokes the consent to the storage, when your knowledge is no longer necessary to fulfill the purpose of the storage, the contractual relationship is terminated or if your storage for other legal reasons is inadmissible. Data for billing purposes and accounting purposes are not affected by a request for cancellation.

The deletion deadlines of Nelson English Centre Ltd. are as follows:
Nelson English Centre retains data from participants and their parents only as long as necessary for organizational reasons and under data protection law. Personal data of participants and their parents will be kept until the end of the 7th year after the regular end of the program due to New Zealand statutory retention periods. Nelson English Centre affiliates retain data submitted to them by English Nelson Centre in accordance with their respective national regulations.